Terms & Conditions

These are the conditions on which you travel with TRUNK INDIA. Please read them carefully as you will be bound by them. TRUNK INDIA accepts bookings subject to the following –

TRUNK INDIA acts as a co-ordinator for all persons taking the tour in the making of all arrangements for transportation, sightseeing and hotel accommodation. TRUNK INDIA does not own, manage, control or operate any transportation vehicle, any hotels and/or restaurants or any other supplier of services. All coupons, receipts and tickets are issued subject to the terms and conditions specified by the supplier and all services are subject to the laws of the country where the services are provided.
TRUNK INDIA assumes no responsibility for any loss or damage to baggage, property or for injury, illness or death or for any damage or claim howsoever caused including liability for consequential loss. The expression “howsoever caused” includes negligence on the part of TRUNK INDIA, its servants or agents.
TRUNK INDIA will not accept responsibility to or liability for any traveller who contravenes any law or regulation of any country visited. Travellers detained as a result of infringement of any law or regulation of any country may be excluded from the trip, without the right of refund or any other claim.
Nothing in these conditions will be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Competition and Consumer Act 2010 (Cth) or the Australian Consumer Law) and which by law cannot be excluded, restricted or modified.
Travel insurance is mandatory for all TRUNK INDIA tour passengers. Travellers must insure adequately for the full duration of their tour in respect to illness (including without limitation COVID-19), injury, death, baggage and personal loss including (without limitation) any events causing their tour to be disrupted, diverted, delayed or cancelled. They must take out an appropriate personal travel insurance policy, and provide proof of insurance and a copy of the policy with their final payment.
Whilst TRUNK INDIA will use its best endeavours to operate all tours as advertised, reasonable changes in the itinerary may be made without notice where deemed necessary or advisable by TRUNK INDIA in its absolute discretion, or where such changes are outside of the control of TRUNK INDIA.
Except as provided in Clause 11, no refund will be made for any services which are unused by the traveller and which are included in the tour price.
All payments, unless requested otherwise by Trunk India, are to be made in Australian currency.
All prices are subject to currency fluctuation and there may be increases in the cost of air travel, transportation or accommodation. TRUNK INDIA will give notice to the traveller prior to the commencement of the tour of any adjustment in price and such adjustment in price must to be paid by the traveller to TRUNK INDIA within seven (7) days of such notice.
No contract will exist between the parties until payment of the full amount due is received by Trunk India and a ticket has been issued by its supplier.
TRUNK INDIA may cancel a tour at any time if such tour is not fully subscribed or for any other reason it deems necessary (including, without limitation, on grounds of health and safety) and whether or not the cancellation occurs before or after the tour has commenced. If TRUNK INDIA cancels a tour at any time, its liability is limited to refunding the cost of that part of the Tour that has not been completed at the time of cancellation.
Subject to the terms of its cancellations policy set out at the bottom of these terms and conditions, TRUNK INDIA will not be required to refund any portion of the fare nor pay expenses of any nature whatsoever, including any transportation, medical or living expenses, of any traveller who: (a) leaves the tour prematurely for any reason whatsoever; or (b) cancels their place on the tour before it commences.
If TRUNK INDIA incurs any expense on behalf of a traveller either at the traveller’s request or where it is necessary for TRUNK INDIA (acting reasonably) to incur that expense, the traveller will be liable to reimburse TRUNK INDIA for that expense on demand. Where the traveller, in the sole opinion of the tour leader of TRUNK INDIA’s tour, is considered to be, or has become, unfit to travel for any reason whatsoever or is likely to endanger their health or safety of or impair the comfort of others on the tour, or seems likely to be refused permission to enter any point of the tour, then the traveller: (a) may not be permitted to commence the tour; (b) may be requested to discontinue the tour at any point of travel; and/or (c) may be restrained and/or confined to accommodation or other controlled area and in the event that one or more of these things occurs TRUNK INDIA: (d) will have no liability to the traveller for any consequential damage, loss, expense, loss of time or inconvenience; and (e) will not be required or have any obligation to repay or refund to the traveller any portion of the fare for the tour.
The traveller agrees that any independent contractor with whom TRUNK INDIA so contracts provides services subject to that contractor’s usual standard terms and conditions. The traveller acknowledges and agrees that services that are provided by contractors may be different to the description of those services given to the traveller by TRUNK INDIA; and that any description of the services by TRUNK INDIA is made in good faith and in reliance on information that TRUNK INDIA has received from that contractor or based on TRUNK INDIA’s past dealings with that contractor (or both).Any action, suit or proceeding arising out of or connected with this contract shall only be brought in the State of Victoria and all such proceedings shall be governed by the laws of the State of Victoria. Any claim must be notified in writing to TRUNK INDIA within twenty eight (28) days of arrival in the State of Victoria or of the date when the traveller first had knowledge of the material facts giving rise to the claim or action thereon must be commenced within one (1) year of such date. Unless these time limits are complied with, TRUNK INDIA shall be under no liability to the traveller whatsoever.
Any action, suit or proceeding arising out of or connected with this contract shall only be brought in the State of Victoria and all such proceedings shall be governed by the laws of the State of Victoria. Any claim must be notified in writing to Trunk India by the later of: (a) twenty-eight (28) days of arrival in the State of Victoria at the conclusion of the tour; and (b) the date on which the traveller first became aware (or ought reasonably to have become aware) of the material facts giving rise to the claim or action. Any action, suit or proceeding arising out of or connected with this contract shall only be brought within one (1) year of the date in (a) or (b) (as the case may be). Any action, suit or proceeding brought after that date will be barred, and TRUNK INDIA may produce and rely on these terms and conditions as a bar to any such action, suit or proceeding, and will have no liability to the traveller in that action, suit or proceeding brought after that date will be barred, and TRUNK INDIA may produce and rely on these terms.
Each traveller is advised to do the following prior to the commencement of a tour:(a) obtain medical advice about the suitability of the tour having regard to the traveller’s health and medical condition;(b) consult information published by the Australian Government for the time being about India and any particular places to be visited on the tour, including any travel advisories.
TRUNK INDIA reserves the right to take photographs and video during the tour and to use these images for promotional purposes during the tour and afterwards. By booking a tour with TRUNK INDIA, you consent to allow us to use images of you taken during the tour for advertising and promotional purposes in any medium we choose. Such images will comply with rules that generally apply to public media images. You grant us a perpetual, royalty-free, worldwide, irrevocable license to use such images for publicity and promotional purposes. If you prefer that your image not be used, you are asked to identify yourself to TRUNK INDIA at the beginning of your tour, so that your images are not taken.
TRUNK INDIA discounts (including past guest discounts and subscriber only discounts) are limited to one discount per tour.
Each traveller is advised that these terms and conditions may be updated from time to time. Trunk India can provide a copy of the current terms and conditions upon request or they can be viewed on TRUNK INDIA’s website (www.trunkindia.com.au).

Bookings accepted only after a non-refundable deposit of AU$950 is paid and confirmation of payment is issued to the traveller with a copy of Terms and Conditions of Travel. The balance of the tour price must be paid no later than sixty (60) days before the scheduled departure date, failing which TRUNK INDIA may treat the booking as cancelled by the traveller and forfeit any deposit paid.

All cancellations by the traveller must be received in writing and will take effect from the date received by TRUNK INDIA, in which event, the following cancellation charges will apply:

Up to 61 days before the scheduled departure date – Loss of deposit

Between 60 and 30 days before the scheduled departure date – 50% of the entire tour price

Between 29 days and the scheduled departure date – 100% of the entire tour price

Note: Please ensure you have travel insurance to cover you against any unforeseen circumstances which may arise after full payment is made.

Please contact ALI BARTER if you would like to discuss any details of TRUNK INDIA.

TELEPHONE: +61 424 244 949

EMAIL: ali@trunkindia.com.au